Can I put anything in my vehicle?

According to the Federal Motor Carrier Safety Administration auto transport carriers are not licensed to carry household goods. However, many carriers will allow you to have up to 100 pounds in the trunk or cab of your vehicle. Make sure that you only include items such as blankets, pillows and linens. Please do not load any personal or sentimental items in your vehicle.


How far in advance should I place my order?

You should give us at least a week to find a carrier to pick your vehicle up for you. We may be able to get your vehicle picked up sooner but a week is considered standard.


How many days will it take for me to get my vehicle?

The longest auto shipping routes will take carriers 10-14 days to travel. Commercial drivers are limited to 8 hours of drive-time per day and an average speed of 55 miles per hour, so assume that carriers can drive 400 miles per day or so.


Can I track my vehicle?

We will give you your driver’s name and telephone number so you can call them and discover where they are. If you cannot reach your driver you may call us and we can find out exactly where your vehicle is at any time.


Do I have to pay a deposit?

It does not cost you anything to place an order with Tru Auto Transport. We will charge your credit card the deposit price at the point that we have confirmed your driver, in order to secure your spot on the auto transport truck.


How can I verify you and the carrier are legitimate companies?

Please go to www.FMCSA.com. This website will verify our motor carrier number (MC#730019), as well you can verify that your carrier has updated insurance.


What kind of truck will my vehicle be shipped on?

Most vehicles are transported on an open auto transport carrier, and your vehicle probably will be no different. You can request an enclosed container if you feel your vehicle needs to be protected, though keep in mind it does cost more than regular open transport. If your vehicle is too large to fit on an open carrier we can arrange flatbed transportation for you, though that is a determination that should be made once you book your order.